Security Protection is not activated

Asked By 40 points N/A Posted on -


Can anyone help me with this error ? I don’t know why but it seems like my security protection is not activated and the program is unable to contact Trend Micro server. My Internet connection is working just fine but still. Any solution ?

Thank you !

Micro Trend Worry Free Business Security Services

Security Protection is not activated

Your computer is installed with Trend Micro protection.

You have not yet activated this protection for the following reason:

Unable to contact Trend Micro sever. (Error code:7)

Please ask your administrator to contact Trend Micro Support.


Answered By 581735 points N/A #170517

Security Protection is not activated


I think this is a new installation and the program has not yet been activated. Installing any antivirus, internet security, or firewall, requires the product to be activated. If you are installing a trial version, the product is activated as a trial. This is the same with full version. If you purchased the full version of the antivirus, you still need to activate it using your license code.

Even if you have the full version and you didn’t activate it the program will still not work even if it is the latest version. In your case, if you purchased a license key for Worry-Free Business Security Services, you need to activate the product using the license key. You need to enter the code exactly as it appears.

If there is a problem in the activation, make sure your computer is connected to the internet. Activating the product doesn’t require a fast connection as long as your computer is online and can access a website, you can activate the product. If the connection is fine and you still can’t activate the program, try restarting the computer and try again.

If you downloaded the product from a different source, download the program again from Worry-Free Business Security Services. Once downloaded, uninstall the existing application then restart your computer. Run the installer you just downloaded and install. See if you can activate the product this time.

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