I have utilized Ubuntu 11.04

Asked By 7060 points N/A Posted on -

Hello expert,

I have utilized Ubuntu 11.04, but I think it work up in all Linux distribution.

However, I get this error.

Please help me to solve it.

Thanks a lot.

Citrix Receiver

SSL error

Contact your help desk with the following information:

You have not chosen to trust "/C=US/ST=/L=/O=The Go Daddy

Group, Inc./OU=Go Daddy Class 2 Certification Authority/CN=",

the issuer of the server's security certificate (SSL error 61).


Answered By 0 points N/A #84283

I have utilized Ubuntu 11.04



To resolve the issue that you are getting, you will need to use the following steps:

  • You will need to log on to your PC, and then locate the Citrix installation folder.
  • It could most likely be here: /Applications/Citrix ICA Client.
  • You will need to create the following folders: /keystore/cacerts
  • After that you will need to go to a Windows based computer, and then in Internet Explorer, you will go to Tools >> Internet Options >> Content >> Certificates >> Intermediate Certification Authorities(TAB)
  • You will need to find the name of the cert in the error message above and then click to highlight it.
  • After that click Export >> Next >>and then choose DER encoded Binary X.509 (.CER) >> Next
  • You will then click Browse >> and then select a location >> Make sure that the file name is the same as in the error message.
  • And then you will go to the file on the desktop and rename the .cer extension to .crt.
  • After that get that file to your Ubuntu PC, and then copy that file to /Applications/Citrix ICA Client/keystore/cacerts.
  • Try again.




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