Unable to Load Updates on HP Laptop

Asked By 10 points N/A Posted on -

I am encountering problems with some applications on my HP laptop. So I copied those applications to another drive with larger capacity. It works for me but the problem now is that, I keep receiving error stating: Unable to load updates. Error code is 8024A000. I went to Microsoft website to manually install the updates but I have no luck. I tried restarting my PC to no avail. My computer setup is all correct and running actively but what is causing this issue? Please help me.

Best Answer by Clair june
Best Answer
Best Answer
Answered By 0 points N/A #105135

Unable to Load Updates on HP Laptop




This problem is caused by a corruption in your Windows Update files and the DLL files associated with it. You need to stop the Windows Update process from running then you need to reregister the files, services and DLL files associated with it. This should refresh the entire service as well as get it up and running again after everything has been done. Kindly check the detailed steps and make sure you follow each of them so that you can have Windows Updates installed in your computer again and so that your computer is safer. Kindly check this link from Microsoft for all the files that you need to reregister:

Thank you. Hope it helps you out with your predicament.


Clair june

Answered By 10 points N/A #105136

Unable to Load Updates on HP Laptop


Hallo Edward,

I do not understand why you had to copy the files to another hard drive because that will render them useless. The updates are meant to improve the performance of the programs that you have installed and those programs reside on the primary hard drive which in most cases is the C drive.

So will advice that you perform the installation of the updates again. Use the following procedure:

  • Ensure that your computer is connected to the internet.
  • Then click on start, and then type 'check for updates' in the blank search field.
  • Press enter. In the window that will open, choose for check for updates.
  • The computer will check for updates online, when it has finished choose all the important updates and some of the optional updates that you may want to install and install them.
  • You will have successfully installed the updates.

Hope this helps.


Lee Hung

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