Mozilla Firefox crashed after updating to version 3.6.2

Asked By 1020 points N/A Posted on -

Hi experts,

My Mozilla Firefox crushed. I had just updated it to version 3.6.2, but after it, I thought it would give me more benefits as a web browser, but now its very horrible. I could no longer open my bookmarks and on my refuge. I want to read some help on the browser HELP menu, it did not give me any help because ,it also crashed.

Firefox had a problem and crashed. We’ll try to restore you tabs and windows when it restarts.

Unfortunately the crash reporter is unable to submit a crash report.

Details: The application did not leave a crash dump file.

I tried to uninstall it and install new copy with same version, I still encounter the same error message. I have hard time solving this issue, since it did not give any clear reason why it crashes.

Should there be any fix to this crash thing?

Thanks for helping me.

Answered By 0 points N/A #122768

Mozilla Firefox crashed after updating to version 3.6.2



One of the reasons why you’re Firefox browser crashed could be the add-ons you have installed.

To avoid this happening again you need to uninstall the add-ons

How to uninstall add-ons and re install Firefox:

  • Go to the start menu and go to control panel and select add or remove programs
  • Look for Firefox then uninstall
  • When prompted removed customization click YES
  • Restart computer and re-install Firefox

You can also prevent the error message from coming-up whenever your encountering problems with Firefox follow these simple steps:

  • Right click on the My computer icon on your desktop
  • Click on advance tab and click on environment variable
  • Select  new it may it could be user or system variable
  • The variable name would be =MOZ_CRASHREPORTER_DISABLE; Variable Value = 1

Login/Register to Answer

Related Questions