Malwarebytes’ Anti-malware cannot remove all virus

Asked By lukegams 1020 points N/A Posted on - 07/11/2011

Hi! People,

I always love to download some music from the internet using the P2P client software. After finishing my downloads, I observed that my computer begins to slow down and I suspect for some virus activity on my computer.

 

I decided to have a full scan of my computer, when the scan finished, it found a lot of viruses and an error message appeared on my screen that tells me that some of the virus was not removed. I posted the error below.

 

 

Malwarebytes’ Anti-malware

 

Certain items could not be removed! The first few are listed below. All items that could not be removed have been added to the delete on reboot list. Please restart your computer now. A logfile was saved to the logs folder.

• HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesTcpipParametersNameServer Date: 85.255.115.50.85.255.112.154
• HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesTcpipParametersInterfaces(511dadaf-d81e-4eb6-99ce-92d50a8b4223)DhcpNameServer Data: 85.255.115.50.85.255.112.154
• HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesTcpipParametersInterfaces(511dadaf-d81e-4eb6-99ce-92d50a8b4223)DhcpNameServer Data :85.255.115.50.85.255.112.154
• HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesTcpipParametersInterfaces(a04cdfca1-c46a-4f7f-bbe0-bf09a3a180bb): DhcpNameServer Data: 85.255.115.50.85.255.112.154

 

As I analyzed the error, my Antivirus is not capable of removing some infections on my computer and that is why I updated my virus definitions and scanned my computer again hoping it is now capable of removing but the same thing happens.

 

Please advice me on how to completely clean my computer from this virus activity.

 

I hope to hear from you.

 

Thanks in advance.

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• Question Category: Anti-Virus

Best Answer by stephy_john

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Answered By stephy_john 0 points N/A #122798

Malwarebytes’ Anti-malware cannot remove all virus

Dear Lukegams,

Those viruses are not cleaned by Anti-viruses but any infected programs or files would be moved to quarantine or simply deleted.  I think the Anti-virus program is working fine because the system asks you to restart the computer and says that those unmovable items are added to delete list on reboot.

The meaning of this message is Anti-virus does detect some viruses and since the files are using by any programs, Anti-virus would like to delete the infected files when the computer is restarted. Please rest assured that the system will perform this kind of routine task after restart.
 
Moreover I suggest that you shall use Avira Anti-virus and this anti-virus becomes very popular recently because almost all viruses could be removed from system. You can download latest version of Avira Antivirus.

Cheers,

 

Stephy

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• Posted on - 07/12/2011
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Answered By chevin18 0 points N/A #122799

Malwarebytes’ Anti-malware cannot remove all virus

Hi! Lukegams,

Not all Antivirus/ Antimalware can protect your computer from viruses, malwares and worms. You can look in the internet for Anti-virus that can use like Avira, AVG, Avast and Norton you can download it free. You must always update your Antivirus. For the latest list of virus/worms/malware definitions.

 

You can also search for the deep freeze software in the internet. It can protect your computer by freezing its original configuration which prevents unwelcome or unwanted changes made while in session from sticking. With a simple restore to reboot, your system integrity is maintained helping your machines to run smoothly and efficiently giving you more up time and boosting user productivity.

 

Regards,

 

Chevin18

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• Posted on - 07/16/2011
• Question Category: Anti-Virus