Help needed for Error 678

Hi,
I would appreciate any help with regard to my issue. My modem and computer are properly linked through ethernet connection and all my hardware devices are working properly, but I keep getting the window with error 678. I have checked everything: modem lights, cable, password for my broadband connection. I even tried manually typing in the IP address. I need advice on what are other things I need to check on or what else could be causing this error?

Thank you.
Error:
Error Connecting to cable
Connecting through WAN Miniport (PPP0E)…
Error 678: The remote computer did not respond. For further assistance, click More Info or search Help and Support Center for this error number.
