Error 1402 when using Acrobat Reader

Asked By 0 points N/A Posted on -

Hi Gururs,

I was using Adobe Reader 9 when this error popped up to my screen, see below. I saw a website telling how to resolve the problem. But what I want to know is how this problem be prevented so that I won’t be reinstalling or even re-editing my PC’s registries every time.

Can anyone tell me?


Adobe Reader 9.3 Installer Information Error 1402

Adobe Reader 9.3 Installer Information

Error 1305. Error reading from file C:UsersDavyRavenhorstAppDataLocalAdobeReader 9.3Setup FilesAcroRead.msi. Verify that you can access it.

Retry Cancel

Best Answer by Justine Flock
Best Answer
Best Answer
Answered By 0 points N/A #95810

Error 1402 when using Acrobat Reader


Hi Den Duff,

To be able to resolve or prevent your problem, try to download and install Adobe Lite. This is free and it will let you view and print PDF Files. This is also the answer on how to prevent your problem. Here is the link where you can download and install Adobe Lite:

Make sure to download and install it properly. I've tried this solution and it worked for me. I haven't got any error since then. I hope that this will also solve your issue. Have a great day!

Justine Flock

Answered By 10 points N/A #95811

Error 1402 when using Acrobat Reader



Try to do the following:
  1. Scan for spyware with an anti-spyware utility such as Ad-Aware or with anti-spyware software provided by Microsoft.
  2. Check your system for viruses by using the current anti-virus software such as McAfee VirusScan. Make sure that you have the latest virus definitions for the anti-virus software you use.
  3. Disable Webroot Spy Sweeper.
  4. Disable McAfee VirusScan 8.5 Access Protection. The McAfee software has been known to cause 1406 errors when installing Acrobat or Reader.
  5. If any of these do not work, remove all previous versions of Acrobat or Reader, and then reinstall. Remember that Adobe does not support multiple versions of Acrobat or Reader on the same machine that is why multiple versions simultaneously installed can lead to software conflicts and errors.

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