My PC cannot connect with my home server

My PC cannot connect with my home server

Hi,

It seems to me that only your desktop is not working. And as I understand the set up, your desktop is connected using an Ethernet cable. We need to check if the Ethernet port or NIC (LAN card) on your desktop is working because maybe, although it is detecting that it is connected, it is not getting the correct IP address.

Run ipconfig. If you have Windows XP, just click on the Start button >> Run >> then type in cmd. It will open a black window called the command prompt. If you have Windows Vista or Windows 7, just type in cmd at the search field.

NOTE: You need to be logged in as "Administrator" in order to do this.

Once the command prompt window is open, make sure that you see the C:// prompt. If not, just type in cd then press enter. Once you have the C prompt, type ipconfig. Look for the IP address of your computer. It either says IPV4 or IPV6. If it starts with a 169.xxx.xx.x or it is all zeroes, then we need to check two things: the LAN settings and the Network Adapters.

To check the network adapters:

1. Open Device Manager. If you have Windows 7 or Vista, type in "device manager" on the search field. If you have XP, go to Control Panel >> System. Click on the Hardware tab, then look for the button which says Device Manager.

2. Look for the part where it says Network Adapters, click on the plus (+) sign to expand it. Make sure that the one labeled Ethernet adapter does not have a red X or yellow exclamation point. If it does, just right-click then click on "Update driver." Then right-click again then choose "disable." You also need to re-enable it right away by clicking on"enable" instead.

3. Try to connect to the internet again.

4. If it still does not work, check if you have a wireless adapter installed on your desktop. Manually disable it by following the previous steps on Device Manager, then disable the network adapter that has a label "wireless."

Checking the LAN settings:

1. Open an Internet Explorer browser, click on Tools then Internet Options. You can also access this through the Control Panel.

2. When you have the Internet Options window, go to the Advanced tab. Scroll down to the Security settings and check if the following boxes are checked: use SSL 3.0, use TLS 1.0.

3. Go to the Connections tab. Click on the LAN settings button. Make sure that there is a check mark on "Automatically Detect Settings." Click on OK to close the LAN settings window.

4. Click on Apply, then OK to save the settings.

Check if Local Area Network is enabled:

1. If you are using XP, go to Control Panel >> Network Connections. You should see an icon that says Local Area Network. Right-click and click on Enable. If it is enabled, disable it first then re-enable. For Vista or Windows 7, go to Control Panel then choose Network and Sharing Center. Click on Manage Network Connections at the left side to edit the settings.

If these steps do not work, your driver for the Network Interface Card or LAN card may have been corrupted. If you have the CD driver, you can just install it yourself. Otherwise you may need to have it replaced.

Hope this helps!