SharePoint 2013 Office Web apps error

Asked By 10 points N/A Posted on -

Greetings experts,

I am here to ask for your valuable opinions on how to solve my problem. I installed SharePoint 2013 Office Web Apps and when I tried to open a presentation, Microsoft PowerPoint web App brought the error message below. How do I solve that?

Microsoft PowerPoint web App

Sorry, we couldn’t open this presentation because we ran into a problem. Please try again.

Answered By 0 points N/A #176488

SharePoint 2013 Office Web apps error


Hi Justine,

When this happens you probably want to see if it's the problem of the slide. You can try to use an open source software to open this presentation like LibreOffice. If it opens it means it's the problem of the Office Web App, otherwise you can be sure that it the problem of the presentation itself. 

Also, if you need the slides very badly, and the file itself has no problem, you can print it to pdf and show it as a pdf. It comprises the effect of the show but it works. To do this you can just open the slide with LibreOffice or Mircrosoft Office and print it to a pdf file. 

Good luck,


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