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Type: Question
Author: Jennina yale
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Previously I was using McAfee. But then i wanted to switch to Fix It Utilities Pro 11. So I removed McAfee totally from my system, try to install Fix It but I was unable to do it. I checked again and McAfee was totally gone from the system for sure. I don’t know is there anything left I missed? Now I didn’t have any other options except request for refund and stop using Fix It.

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# Comment Id: 52150

Looks like that there is a probability that the Windows Installer is attempting to copy the Fix-It file to a directory but it can’t do so because of a permission issue. To have this resolve, try the following:

  1. Make sure that you are log in to the system as an administrator
  2. Turn off all anti-virus correct OS (Windows XP, Vista with 32 or 64-bit, or Windows 7 with 32 or 64-bit)
  3. Connect to the internet for to register the product and for any available updates
  4. The browser must be Internet Explorer 5 or later
  5. Install the Fix-It Utilities application in the right folder 

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