AWAC AST shows error after updating the firmware

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Hi,

I am just using AWAC AST for 6 months deployments under several firmware but I received the following error message when I updated to firmware. Can I resolve this error message? Any help would be greatly appreciated.

Thanks in advance.

 

 

AWAC AST

Command failed!(Read ABConfig)

[138] Prolog communication problem when reading production configuration.

Press Connect to restore communication.

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Answered By 0 points N/A #183020

AWAC AST shows error after updating the firmware

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Hi Roy,
The error is because the firmware upgrade caused the hardware configuration to be incorrect.
To resolve this error follow the steps as below:
1) Open the terminal emulator in software
2) Type the command DISP in the command mode
3) Exit the terminal emulator
4) Go to Deployment > Erase Recorder
5) Erase all the contents in it
6) Restart the system after the modifications are completed

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