Hyperlink Issue: Browser conflict IE and Firefox

Asked By 20 points N/A Posted on -

While having both IE and Firefox and Windows 7 as an Operating System, a problem with hyperlinks in e-mails appeared while using Lotus Notes 8.5.2 FP1.

If he clicks on an email, nothing happens, but if he changes preferences to "use an embedded browser" it works.

What do you think the problem might be?

Answered By 0 points N/A #172017

Hyperlink Issue: Browser conflict IE and Firefox


Hi Calvin,

Seems that the issue is that you have not yet set a default browser, since you have both browser Internet Explorer and Firefox you may need to do an additional step on setting which browser to make as the default one.

I suggest you make Internet Explorer the default since this works natively on the computer Firefox and other browsers  may need additional add on and may not be compatible with Lotus.

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