Windows 7 Installation – help needed!

Asked By 10 points N/A Posted on -

Good day everyone!

I only have basic knowledge about computers and stuff, so please help me out with the technicalities of installing my new OS. Before I obtained Windows 7 in 64-bit, my machine was working on a 32-bit version of it. I have 16 GB of RAM, but I often use only about half of it more or less around 8 GB. Now that I have Windows 7 in 64-bit, I've experienced a problem in its installation.

It seems to be asking me for some driver and gives the message that nothing is found. I have also installed Ubuntu in it, and I'm not sure if this is the cause of the problem.

I have previously installed Windows 7 64-bit in my computer, but due to a virus problem, I've uninstalled it and reinstalled the 32-bit instead. Now, even though there doesn't seem to be a virus or something, it cannot locate the driver.

Please help my solve this problem.

Any ideas or suggestions will be greatly appreciated.

Please let me know of what you think.


Best Answer by fomoso
Best Answer
Best Answer
Answered By 0 points N/A #99029

Windows 7 Installation – help needed!


Dear Cgabriel,

Before you install the Windows 7 64-bit version, you should check if your installed programs and devices are compatible with it. You can check by downloading Windows 7 upgrade advisor and adding premium features online. This will allow you to scan your PC first for incompatibility with installed programs, hardware, and devices. You might need to update few programs/drivers prior to the upgrade. For more clarification, I suggest that you visit:

There is no need to worry about the presence of Ubuntu OS. Both Windows 7 and Ubuntu may co-exist in one computer. However, it is Windows 7 which becomes your default OS once installed. Please visit the link below for details on how to set up a dual boot system.

Prior to installation, back up your files. It is only after installation, that you can restore and reinstall your files. In addition, take note that during installation, start, or boot, your computer using a 64-bit Windows installation disc and choose the Custom option.

Answered By 10 points N/A #99030

Windows 7 Installation – help needed!


I was installing Windows 7. First I got the menu. I pressed Install Now. Then it said " setup is starting ". I waited for some time. Then a message came 

A required CD/DVD drive device driver is missing. If you have a floppy disk, CD, DVD or USB Flash Drive, please insert it now.

Note: If the Windows installation media is in the CD/DVD drive, you can safely remove it for this step."

So then I pressed scan button. But it said that no drivers were found. Then I pressed browse button and tried locating the driver but i didn't know where it was.
So I just wanted to ask that where can i locate this driver.Or which CD/DVD i have to insert

I hope,you get solution

Answered By 10 points N/A #99032

Windows 7 Installation – help needed!


Hi everyone, 

Thanks for the information. I downloaded some drivers and programs which is compatible with my OS. and it seems to be working okay now. 

Thank you it helped me solve my problem. 

Thanks Techyv!

Answered By 574840 points N/A #306346

Windows 7 Installation – help needed!


Since you now have both the 32-bit and 64-bit versions of Microsoft Windows 7, you also need to have both the 32-bit and 64-bit versions of your computer’s drivers. If your computer was once working well with 32-bit Windows 7 but not on the 64-bit edition, it means you don’t have any 64-bit versions of your drivers.

The drivers you used on the 32-bit edition will not work on the 64-bit version. That’s why it can’t locate the drivers when you are installing the 64-bit version of Windows 7. If you want to shift to 64-bit Windows 7, you need to have or you need to download the 64-bit version of all the drivers needed by your computer particularly the chipset drivers for your motherboard.

It is very important that you install this component so the board can work properly. You can download the 64-bit version of the chipset drivers from your motherboard’s manufacturer website. This is the same with the rest of the devices you use. Normally, you can download the drivers for all the built-in devices on your motherboard from the same website.

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