My LG G3 handset is behaving in a weird way when I try connecting it to the internet. Most of the time, it does not accept the connection and of the few times that it connects, the connection drops inexplicably and refuses to comeback. Anybody who has ever solved a similar problem before?
This issue may be not with the handset. This may be in your WI-FI router or WI-FI access point. To verify that your WI-FI network is working perfectly if you have another WI-FI device try to connect that with the wireless network. If it connects properly then there is issue with your LG G3 handset. If the other device also gives the same issue then there is issue with the WI-FI router or the access point you are using. Troubleshoot on those devices then.
To troubleshoot your LG G3 handset and the router follow the below instruction:
1.Turn off the WI-FI router or access point and turn it on again. After sometime verify if you can connect the handset.
2.Switch off the LG G3 handset, take out the battery and then insert the battery and switch it on.
3.In the handset go to the setting and then go to WI-FI. When you SSID of the wireless network is visible tap on it and select to forget network. Then again tap on it and enter your password to start using the wireless network.
4.Turn off the Bluetooth if it is already on your handset.
5.If you have the option to connect with other frequency band then select the other frequency and verify if the problem still persist.
If still your issue is not resolved, then there may be issues with the handset wireless adapter. Contact LG service center, then to repair or replace it.
The LG G3 is a 4G Smartphone operating on 2G, 3G, and 4G network bands using GSM, HSPA, and LTE technologies. It was announced to the public on May 2014 and released on June 2014 measuring 146.3 x 74.6 x 8.9 millimeters and weighing 149 grams. It uses micro-SIM card and built with a plastic body.
It has True HD-IPS + LCD capacitive touchscreen display with 16M colors at 1440 x 2560 pixels screen resolution. It supports multi-touch protected by Corning Gorilla Glass 3. It runs on Android 4.4.2 KitKat upgradable to Android 6.0 Marshmallow powered by Qualcomm MSM8974AC Snapdragon 801 chipset, 2.5 GHz Quad-Core Krait 400 processor, and Adreno 330 GPU. It supports microSD expandable up to 256 GB.
It is available in 2 GB RAM with 16 GB internal storage and 3 GB RAM with 32 GB internal storage. The primary camera supports 13 megapixels with f/2.4, 29mm, 1/3″, 1.12 µm, phase detection/laser autofocus, OIS, and dual-LED dual-tone flash featuring geo-tagging, touch focus, panorama, HDR, and face and smile detection.
It supports 2160p video recording at 30 fps and 1080p at 30 fps with HDR and stereo sound recording. The secondary camera supports 2.1 megapixels with f/2.0 and supports 1080p video recording at 30 fps.
It has 3.5-millimeter jack with 24-bit/192kHz audio, Dolby audio enhancement, and active noise cancellation with dedicated mic; Wi-Fi 802.11 a/b/g/n/ac with dual-band, Wi-Fi Direct, DLNA, and hotspot support; Bluetooth 4.0 with A2DP, LE, and aptX support; GPS with A-GPS and GLONASS support; NFC; infrared; stereo FM radio with RDS support (D855 model only); and microUSB 2.0 SlimPort with USB Host support.
It has built-in accelerometer, gyro, proximity, and compass sensors. The pre-installed web browser supports HTML5. It runs on removable Li-Ion 3000 mAh battery with standby time up to 565 hours on 2G and 553 hours on 3G. Talk time is up to 19 hours on 2G and 21 hours on 3G. It is available in metallic black, silk white, shine gold, moon violet, burgundy red, and blue steel colors.
Now, if you have a problem connecting your phone to a Wi-Fi network like sometimes it connects and sometimes it doesn’t, make sure you are not too far from the Wi-Fi router because it can cause problems with the connection due to poor Wi-Fi signal reception.