USB external hard drive device can’t be recognized in windows 7

Asked By Green Scott 50 points N/A Posted on - 10/06/2012

Hi,

My USB external hard drive device can’t be recognized in windows 7, windows vista, and windows XP. I tried plugging it into my home computer, my laptop, and the computers at my office.

What do I do to get it recognized?

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• Question Category: Windows 7

Best Answer by Zombusz

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Answered By Nelson pruitt 0 points N/A #191662

USB external hard drive device can’t be recognized in windows 7

If your computer no longer recognizes your USB, this means that is already broken. To verify this, try to plug it into another computer, if it shows the same error, you cannot fix it. I suggest that you buy a new one, and make it a habit to safely eject your device before you unplug it.

-Nelson

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Answered By Elgaothy Carl 5 points N/A #191663

USB external hard drive device can’t be recognized in windows 7

Hello Green,

It seem a hardware issue with your harddrive.You will have to check if the hard drive portion is broken or if some of its section is corrupt.

You can run a hard drive test to confirm if your hard drive is healthy or broken.For this you may download a hard drive utility  tool.

I recommend hdtune to perform the test.Below is the link provided for download:

http://www.hdtune.com/

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Answered By Zombusz 0 points N/A #191664

USB external hard drive device can’t be recognized in windows 7

Hi Green,

Sorry for what happened to your external hard drive device. That might be a cause of either hardware or software problems. Check if there's a physical damage on the HDD. You can open the back cover to see if there's a sign of burnt, it there is, then you surely need to replace your HDD. If you find no burnt, then try looking for small fractures on it's surface. Sometimes we are not aware that carrying it with us outside may result to any unwanted damages.

Next thing you need to check is the software problem. if you accidentally unplugged your HDD while it is performing a task (reading/writing), it can be the possible reason. You might also want to update your Windows Operating System to make sure that some updates that is required in recognizing your device is up-to-date. Try to update your PC motherboard as well.

Regards.

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• Posted on - 10/08/2012
• Question Category: Windows 7