Hi all,
There is a problem with my fax by ADSL. We are using ADSL line for our broadband internet connection as well as for the fax machine number connected to a telephone. I was just wondering why we cannot receive and send anymore. Can you help me troubleshoot and find the main problem?
Thanks and have a nice day.
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Hi Trevor,
Just make sure that the wire to the fax is correct. ( For example, the splitter into line side of the fax machine and it should not be on the phone). There are some faxes dial and receive a handshake from the end of others. It means they disconnect the phone side just to ensure a clear connection.
For more info: https://support.hp.com/us-en/document/c04935044
Hope it will help you.
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A splitter is a device that splits the signal in data and voice signal you need to check the following device to make sure that your line is working properly.
Smith Thompson
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