N/APosted on - 06/09/2017
Hi, I have an Android mobile device, and for the past week, I cannot save any document on my Microsoft word for mobile. Even files created on my PC are not being saved after editing it on my device. Please help and thanks in advance.
Solving Issues Of Saved Documents In Microsoft Word For Mobile Devices
Hello, it seems that your Microsoft word for mobile application is having issues with saving data on your device. You can force stop the application and restart it to see if the issue persists. If it does not solve the problem, follow these steps to clear the cache:
- Make sure that the MS Word app is closed.
- Go to “Settings” and select “Apps” or “Applications.”
- Look for the “MS Word” app. Select the app.
- Scroll down and select “Clear Cache” for this app.
- Restart the app.