Asked By
lawton
450 points
N/A
Posted on - 05/18/2011
Hello,
Recovering my pc from viruses, I am trying to enable system restore. But, I am getting the following error, "System restore encountered an error trying to enable/disable one or more drives please restart your machine and try again". Following the instruction of the error, I got same thing was happening again. Has anyone ever experienced these sorts of errors?
Then please share with me. I need good help on this topic.
Thanks a lot.
Answered By
ktech
5 points
N/A
#92206
Restoring is not responding, what to do?
Hi Lawton,
Viruses can really be a big problem. It may be the virus that is causing the error or other malicious software. As you may know, viruses and other malware can manipulate or change settings in your computer. Here are 10 things that can help you fix this issue.
1. Check Disk – This windows command checks for the status of the hard disk for any errors and recover them if possible.
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Click Start>Run, type cmd, press Enter.
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In the C: prompt, type “chkdsk /r” and then press Enter.
2. System File Checker – This process compares each operating system file with the ones from the on-disk cache. Then it replaces any missing or damaged ones. Have your Windows XP CD ready, System File Checker may need to check it too.
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Click Start > Run then in the box type in “sfc /scannow” including the space.
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Note: While SFC is running, it’s not advisable to have any programs running, until the scan is complete.
3. Try in Safe Mode – Safe Mode let’s you fix Windows problems because it bypasses startup programs and drivers that are not required for Windows to operate. When in safe mode, most viruses and malware are not operational. Therefore, if one of them is blocking System Restore, there is a good chance it won’t be in Safe Mode.
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Restart your computer and as soon as it lights up hit F8 multiple times until you get to the Windows Advanced Options Menu.
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Choose Safe Mode.
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Choose your operating system.
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Login as the Administrator.
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Click Start -> All Programs.
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Go to Accessories -> System Tools.
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Select System Restore and choose the date when you remember the computer without the virus infection.
4. Remove virus in Safe Mode – As mentioned above, most viruses are not operational in Safe Mode.
Restart your computer and as soon as it lights up hit F8 multiple times until you get to the Windows Advanced Options Menu.
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Choose Safe Mode.
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Choose your operating system.
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Login as the Administrator.
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Do another scan of your PC.
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Remove or Fix the infections found.
5. Malware – If you have not found any virus, it may not be a virus at all. It could be a Trojans, spyware, root kits, keyloggers, adware, scare ware and other malicious software that is wreaking havoc in your PC. Some Antivirus software cannot detect malware or at least some of it.
Try some of these popular Anti-malware and Anti-Spyware:
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Spybot Search and Destroy.
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Malware byte's Anti malware.
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Ad-Aware.
6. Replace Antivirus – There have been instances where the Anti-virus is self is causing the problem since anti-viruses tend to change settings in order to protect the PC. However, sadly, these changes can cause system instability sometimes.
Some of the reputable Anti viruses are:
7. Turn it off and back on – Sometimes the small things can do wonders.
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Follow the steps from 2. System File Checker.
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Click Start -> Right click My Computer.
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Select Properties.
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Go to the System Restore tab.
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Put a check mark on “Turn off System Restore on all drives”.
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Hit Apply and OK.
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Reboot.
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Turn ON the System Restore, preferably only where Windows is installed, which is usually the C: drive.
8. Do you have enough Free Space for System Restore? – The default setting of System Restore requires approximately 12 percent of the space for drives which has 4 GB free space or more to store the necessary information for system restoration. If the drive has less than 4 GB of free space will only require approximately 400 MB. In other words, the amount of disk space used for the restoration information depends on the free space available.
9. Check Registry Keys – In Windows XP, there are three keys important keys needed to run the System Restore. Check if they are present.
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Click Start>Run, type regedit press Enter.
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Navigate to these keys and see if they are there.
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HKEY_LOCAL_MACHINESystemCurrentControlSetServicesSr
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HKEY_LOCAL_MACHINESystemCurrentControlSetServicesSrservice
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HKEY_LOCAL_MACHINESoftwareMicrosoftWindowsNTCurrentVersionSystemRestore
10. Reinstall System Restore – If all else fails, you may need to reinstall it, which means it will delete all existing reinstall points.
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Click Start > Run, type rundll32.exe advpack.dll,LaunchINFSection C:WindowsInfsr.inf press Enter.
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You may need to Windows XP CD for this.
I hope these helped. Good luck!
Restoring is not responding, what to do?
Dear Lawton,
To improve or enable system restore is disabled or inactive, can be done by the following:
Enable system restore with Group Policy:
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Go to the windows group policy editor by press ctrl + R and then type gpedit.msc, and press enter.
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Go to computer configuration > administrative templates > system> system restore.
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In the right panel, set the Turn Off Configuration and Turn Off System Restore to Not Configured.
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Log off or restart your computer.
Enabling system restore using the registry editor.
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Go to the Registry Editor window by press ctrl + R then type regedit and press enter.
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Go to HKEY_LOCAL_MACHINE SOFTWARE Policies Microsoft Windows NT SystemRestore.
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In the right panel, delete DisableConfig and DisableSR
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Exit the registry editor window.
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Log off or restart your computer.
After the above, hopefully your system restore can be active again.
