Pot Player Unhandled Exception occurred

Asked By 0 points N/A Posted on -

I have installed PotPlayer which is a multimedia player and I like its simplicity of use so I made it to be my default media player. All was well until yesterday when I realized there is a certain file that could not play and upon checking it was a .mkv file. The following error shown below was displayed. How can I solve this kind of error?

Error image:

Error message:


Unhandled exception occurred[0xC0000005@01AC8B74] at


Additional exception information has been stored locally and this application will be terminated.


Answered By 0 points N/A #176562

Pot Player Unhandled Exception occurred


Hello William,

I am also a user of potplayer and what makes me fan of this software is that it is so light weight and fast that it works perfectly even on my 4 year old system, without any lag or problem.

Now coming to your question since potplayer is so light weight, few codec for playing a playing a particular type of file are not included in the default package of potplayer. So there are two ways to solve this problem-

1. To correct this problem please update your potplayer since all those codecs are now a part of latest the potplayer setup so updating your software alone will solve all your problems.

2. Another solution for this is a manually downloaded codec for mkv format and install it.

Though first solution is recommended.

Answered By 590495 points N/A #304688

Pot Player Unhandled Exception occurred


If you are using PotPlayer to play an MKV file (.mkv) but it doesn’t play that means you are using an old version which doesn’t support yet the MKV file format. Download the latest PotPlayer and try playing your MKV file again. With the latest version, you should now be able to play almost any video format.

PotPlayer multimedia player

The latest PotPlayer supports Windows XP, Windows Vista, Windows 7, and Windows 8.x. If your MKV file still doesn’t play, try using VLC media player. It supports MKV and MP4 videos that use the H.264 codec. This should fix the problem. PotPlayer is a multimedia player developed by Kakao, a South Korean internet company, for the Microsoft Windows operating system.

It competes with popular media players like VLC media player, SMPlayer, Media Player Classic, and KMPlayer.

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