My E-mail does not work on exchange

Asked By Tyrone E Louis 130 points N/A Posted on - 02/04/2015

I am not able to receive email on my Samsung Galaxy S4, which runs on Android 4.4.4. I did a hardware reset and now I can only add an account but I cannot read mail because it does not sync. I am running exchange 2012 and the log in page 365. I have even tried checking with my mail account but it does not recognize the device to be connected. Can you help me please?

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• Question Category: Internet/Email Software

Answered By Jenrny Esdt 0 points N/A #185006

My E-mail does not work on exchange

• Check whether your phone is well connected to the internet.
• Go to Settings
• Go to Add account
• Select Existing
• Enter your gmail address and your password
• Press on OK  to agree to the terms of service.
• After completing these steps your account should be signed in successfully.

In case this doesn't work for you.

Try this:

• Switch off your internet connection
• Restart your device
• Connect your internet and follow the process again.

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• Posted on - 04/15/2015
• Question Category: Internet/Email Software