Missing Registry Settings when starting iTunes

Asked By 0 points N/A Posted on -

When I start the latest version of iTunes on my computer which runs Windows XP, this error message appears.

If I click 'Cancel', the computer remains OK though when I start to run other programs, the same error message reappears.
No any other CD-burning software is using.

I try to reinstall the iTunes driver and the error message still continues to reappear.

Please help and thanks in advance.

'Error Message'

‘The registry settings used by the iTunes drivers for importing and burning CDs and DVDs are missing.

This can happen as a result of installing other CD-burning software. Reinstall iTunes.’

Best Answer by Gothman Paul
Answered By 0 points N/A #97488

Missing Registry Settings when starting iTunes


The registry entries for iTunes are missing, and without them there is no way iTunes will work properly, and therefore you will need to reinstall iTunes.

  • Go to the control panel and locates the iTunes program from the list of programs.
  • Click on the remove to uninstall the program.
  • Go into the program files on the primary hard drive and remove any files that might be related to iTunes and were not removed when you installed the program from the control panel.
  • When you have done that, obtain the iTunes setup application and run it to install the program on your computer.
  • Follow the installation procedure carefully to make sure that no mistake is made that might cause iTunes to malfunction again.

After you finished the installation, iTunes should be able to work properly.


Thompson Locker

Best Answer
Best Answer
Answered By 0 points N/A #97489

Missing Registry Settings when starting iTunes


Hello Cesmaniquiz,

A device filter must be installed which makes iTunes to be compatible with optical drive.
Whenever the device filter is not installed then the above error message will appear.
To solve this, reinstall iTunes and device filter in appropriate place. You can download the latest version of iTunes from these links.
If the same problem continues to bother you, then you could manually install the device filter in windows registry. 
Follow the steps.
1. Start > Run.  Type in ""regedit"" to open registry editor. OK.
2. Continue.
3. Expand the contents by click the plus (+) sign next to HKEY_LOCAL_MACHINE.
4. Click +sign to expand SYSTEM > Current Control Set> Control > Class.
5. Choose the folder '4D36E965'
6. Then File menu > Export.
7. Enabled the 'Selected branch'  button.
8. Save the file. If re-import original settings are needed later, you could use this backup file.
9. To the window Registry Editor, click right the Upper Filters entry on the right-hand side and select Modify.
10. Add iTunes device filter to 'Value data'.

Follow these steps.

1. The 'Value data' box contains 3rd – party device filters. If these filters are removed, 3rd – party software might be stopped functioning. 
Here below 'SiRemFil' and 'NTIDrvr' are 3rd – party device filters.
2. Click the box. 
a. The text highlighting is removed. Then these device filters are not overwritten when you type in something.
b. The cursor is placed below.
3. Now type in 'GEARAspiWDM' to add the  filter.
If box value data is blank, follow these.
1. Type in GEARAspiWDM to add  iTunes device filter.
2. ‘Continue’ and ‘OK’.
3. Restart computer.
Hope these solutions could help.

Click in the box below this text. This accomplishes two things.
First, it removes the highlighting of the text. This way when you start typing it won't overwrite these device filters.
Second, it places the cursor below this text.

Now, type "GEARAspiWDM" (without quotes) to add the iTunes device filter.

If the value data box then blank follows these steps: Type GEARAspiWDM to add in the iTunes device filter. See the example below. 

Continue on with the next step.

  •     Click OK.
  •     Restart the computer.

This will surely address your issue.

Regards Gothman Paul

Answered By 0 points N/A #97490

Missing Registry Settings when starting iTunes


Thank you Gothman Paul! 

I followed what you said and the links you gave. After reinstalling my iTunes and rebooting, 

The error message no longer popped-up! 

Thank you so much!

Thanks TechyV!

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