Maxtor Manager Software Update error

Asked By 10 points N/A Posted on -



I have a Maxtor One Touch 4 external hard drive. Model No. 9NT2A4-500. My problem arises when I try to update the current software of Maxtor Manager. First I get the following message: Available version: 4.01.0303 Installed version: 4.01.0227 Do you want to install? -> 'Yes' Shown images error:

Suggestion would be helpful. Thanks.

Error: Error while connecting support site:


Answered By 110 points N/A #172140

Maxtor Manager Software Update error


Hello William,

It is a common problem when any program fails to connect with the desired web content.

1. First of all, make sure that your internet connection is not disrupted. This is the main cause that an application is unable to reach online.

2. Disable your firewall or make exception for your program to let access internet.

3. If the processes doesn’t work, you have to download the file manually. Go to the address shown in the error message and download the file. After completing, install it.

Also, Maxtor Manager is not compatible with Windows 7. Instead, you can use Seagate Manager Software. It is very similar to Maxtor Manager. This can be downloaded from this link.

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