ITunes cannot run and detected problem

Asked By ronald luna 20 points N/A Posted on - 03/29/2012

 

Hello

A few days ago I got the following Apple error message:

"ITunes cannot run because it has detected a problem with your audio configuration". I think my sound drivers got damaged or something else.  I need your help to solve this. Please give me a solution. Thanks in advance.

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• Question Category: iTunes

Best Answer by Tanok Bloran

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Answered By Tanok Bloran 80 points N/A #103264

ITunes cannot run and detected problem

Getting the error iTunes cannot run because it has detected a problem with your audio configuration is a deadly issue as it can crash your iTunes data which we do not want to happen. This error message occurs when there is an issue with the QuickTime software that is installed on your Operating System. To have this issue resolve you must reinstall the QuickTime software. Please try the following:

1. Go to control Panel
2. Open Add/Remove Programs
3. Remove or uninstall the QuickTime application
4. Download the latest QuickTime installer from https://support.apple.com/kb/DL837?locale=en_US(For Mac OS) or from https://support.apple.com/kb/DL837?locale=en_US(For Windows OS)
5. Reopen iTunes and try to run or access it again

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• Posted on - 03/29/2012
• Question Category: iTunes

Answered By Mecado Pauline 0 points N/A #103265

ITunes cannot run and detected problem

Hi There!

Are you using windows?

First, follow this link to troubleshoot your hardware: https://support.microsoft.com/instantanswers/a183aa8b-0eac-4566-867a-98d2761a770d If this still does not work, follow these steps:

1. Uninstall Quicktime.

2. Re-Download Quicktime without the iTunes included.

This should work fine.

For complete instructions, follow this link: https://support.apple.com/kb/dl923?locale=en_US

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• Posted on - 08/07/2012
• Question Category: iTunes

Answered By David L Boles 0 points N/A #103266

ITunes cannot run and detected problem

Hi Ronald 

Alongside these solutions also visit this Techyv post " ITunes cannot run in my laptop" because this post this addresses your problem too.

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• Posted on - 06/16/2014
• Question Category: iTunes