The instruction at ‘0x00426c0a” referenced memory at “0x00000008”

Asked By 0 points N/A Posted on -


This is an application error that I need some help on. 

Here is the error message – The instruction at ‘0x00426c0a” referenced memory at “0x00000008”.

The memory could not be “read” Click on OK to terminate the program. 

This happens every time ACDSee Pro 5 Quick View is exited. 

Kindly assist me in finding a solution. 


Best Answer by Johnstoon Leen
Answered By 0 points N/A #195049

The instruction at ‘0x00426c0a” referenced memory at “0x00000008”



That error mainly due to insufficient memory access which is usually presents one of the following issues:

1. You have antivirus and/or firewall that block the program from running.

2. You also may have a hardware conflict, sometimes software use the same memory location. Hence, you should check if you are running software doing the same function.

3. Finally if you often have memory issue running different software, then you probably have a bad memory chip that need to be replaced.

Trienity Maria

Best Answer
Best Answer
Answered By 0 points N/A #195051

The instruction at ‘0x00426c0a” referenced memory at “0x00000008”


Hi Joshephadamm

Well it sounds like your processor is dead or in bad condition and your BIOS needs to be updated as soon as possible.

Cause and suggestion: If your processors are installed in the effected computers has the production microcode update revision is applied.


You have to identify the Microcode updates that are currently applied on your processor which seems to be in dead state.

You need to download “Intel processor Frequency Id utility”

Install it and run on your system which is currently experiencing these issues.

Write down the following CPU information for each processor.

  1. CPU Family
  2. CPU Model
  3. CPU Stepping
  4. CPU Revision

Their Revision values identify the revision of Microcode update that is applied.

You have to contact your computer manufacturer to analyze whether the revision of Microcode update is most current revision that is available for a particular processor.

I hope you’ll solve your problem as soon as possible with this given solution.

Good Luck!


Johnstoon Leen

Login/Register to Answer

Related Questions