Installation failed for KnightOnLine when an unknown software exception error occurred

Asked By barton edmund 0 points N/A Posted on - 07/17/2013

Hello,

 

Unknown software exception KnightOnline error occurred while running the setup for this game. I tried to search the solution from the internet but can’t find. How can I overcome this error? I really need your help to fix this issue. Any assistance would be appreciated.

 

Thanks in advance.Here the screenshot:

Error: The exception unknown software exception (0xc0000008) occurred in the application at location 0x76f79a13. Click on OK to terminate the program

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Answered By Martine Paul 0 points N/A #176528

Installation failed for KnightOnLine when an unknown software exception error occurred

Hi Barton Edmund,

You can try this various ways to fix this problem. If you’re using a Windows 7:

1. Right click the “KnightOnline.exe”.

2. Click "Troubleshoot compatibility".

3. Click “Try Recommended Settings".

This will help you to search the compatible settings for the program. If the error still occurs you can also try:

1. Re-download “KnightOnline.exe”.

2. Before running “KnightOnline.exe”, make sure you turn off your antivirus and firewall since some of anti-viruses are blocking some particular files/ programs from being install.

3. Right click the “KnightOnline.exe”.

4. Click "Troubleshoot compatibility".

5. Click “Try Recommended Settings”.

I hope these steps will help you.

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• Posted on - 11/14/2013
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Answered By Nigel Cox 5 points N/A #176529

Installation failed for KnightOnLine when an unknown software exception error occurred

Hello,

Follow out these simple steps:

1) Turn off your firewall and antivirus program.

2) Click here to download the game.

3) Now,

a) Go to Start, click Run.

b) Now type "msconfig" and press enter.

c) Click Startup and uncheck all unnecessary programs.

d) Press apply and ok.

e) Now your computer will reboot.

4) Now after rebooting, don't open any program and run the downloaded file.

5) Right click and click Run as Adminstrator.

You will not get that error again and enjoy your game.

Hope this helps,

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• Posted on - 11/17/2013
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Answered By Sharath Reddy 590495 points N/A #316855

Installation failed for KnightOnLine when an unknown software exception error occurred

If you are trying to install Knight Online, check the system requirements again and make sure your computer meets those requirements. Knight Online supports Windows 2000, Windows XP, Windows Vista, Windows 7, Windows 8.x, and Windows 10. It requires 600 MHz Intel Pentium 3 or faster processor, 512 MB RAM, and video card with 3D acceleration support.

If your computer’s CPU, RAM, or GPU is relatively lower than the required hardware, gameplay may still be possible but at lower resolutions. Note: the game may not run properly on Windows 98. If you verify that your computer meets the requirements, make sure you have an administrator account when installing the game.

On the other hand, if you are installing it with an admin account but you still receive an error, try running the installer using the “Run as” option. Right-click the Knight Online installer or setup file and select “Run as administrator”. Try downloading the client again. Go to Knight Online and download the latest client.

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• Posted on - 05/22/2019
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