Sync error during unlink on family tree maker for MAC 2.

Asked By 10 points N/A Posted on -

Hello, I am getting the following error message on my Family Tree Maker for mac software for MAC 2 while I am trying to sync. This happens every time I try to Sync. Can someone suggest how can I fix this problem?




Sync Error

An Error occurred while trying to unlink your trees.

Please wait and try again later.

Answered By 10 points N/A #132012

Sync error during unlink on family tree maker for MAC 2.


Hello Quincy,

You are getting that error most probably because you have a slow internet connection, and therefore the connection is 'timing out' before it finishes successfully. You will therefore need to make sure that you have a strong internet connection on your computer.

  • In case you are using a wireless connection, make sure that you are at a place that has a strong signal for strong internet connection.
  • Ping your connection and establish what might be the problem. If is the router you will need to restart it so that the connection will refresh.

Hope this helps.



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