ICAP protocol error the system returned

Asked By 50 points N/A Posted on -

Hello there,

I cannot access my Mail because of this error. I have my Internet connection and is working just fine and I can load any other pages but not this one. Can anyone help me please to fix this ? What is causing this error and why I can’t access my Mail ?

Thank you experts !


The requested URL could not be retrieved

While trying to retrieve the URL: http://co120w.mail.live.com/mail/EditMessage

The following error was encountered:

ICAP protocol error.

The system returned:

[No Error]

This means that: Some aspect of the ICAP communication failed. Possible problems:

ICAP Server is not reachable

Illegal response from ICAP server.

Generated Wed, 06 May 2009 16:01:59 GMT by localhost (squid/3.0.STABLE1)

Answered By 590495 points N/A #171706

ICAP protocol error the system returned


If you are checking your mail from a web browser and not using an email client such as Microsoft Office Outlook, close the page, open a new tab and then open the website again. If the website where you access your email is still unreachable, use a different browser to open the website. If the site is up and running, you should be able to access it.

Try also restarting your computer and then try again. If the same error appears after several attempts, maybe there is really something wrong with the website. Try opening other websites and see if you can access one without any problem. If opening other websites works just fine then the problem is with the website. If you are accessing your mail directly from the indicated URL, try not to do that.

If you save your password for your email on your web browser, there is probably something wrong with the cached data or maybe the data is corrupted. Access the site normally instead of going directly to your email via the URL. If you are still logged in, log out of your account and then log in back. If your web browser prompts to save the password, save it so the cached data will be replaced.

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