Exception EAccessVidation in module Idrisi32.exe at 0003B1D3

Hello friends, posting here a problem in running ArcGIS, no matter how I try to run ArcGIS it won't start, every time I start ArcGIS an error message will be displayed on my screen, the message goes like Exception E Access Violation in module Idrisi32.exe at 0003B1D3, I included in this post the screen shot of the error,
Please see below.
Exception EAccessVidation in module Idrisi32.exe at 0003B1D3.
Access violation at address 0043B1D3 in module “Idrisi32.exe”. Read of address 00000140.
When I read on the error it’s too technical for me to understand since it is talking about memory addresses , I am just a simple computer user to understand those, please help me solve this issue, hope to hear from you soon.
Thanks.
