An alternate suggestion is replacing the corrupted file:
For Windows Vista and Windows 7:
Click on Start button
In the search box, type “cmd”. At the top of the start menu, right-click on the result and select “Run as Administrator”
In the command line, key-in sfc/scannow and you will notice that windows system file checker will try to replace the corrupt or problematic system files that are causing the issue. Use “exit” to close the command line when the windows system file checker is finished. Then, you can restart your notebook.
If this is the first time you noticed the error in the Event Viewer of your Windows, try restarting your computer then check it again. Some of the errors which can be found in the Event Viewer can be considered normal.
Because this is usually generated by the operating system when the application is launched and while it is running in the system. The log messages generated in the Event Viewer can sometimes be helpful in detecting the source of the problem regarding an application.
If you are not noticing any abnormalities in the behavior of a particular application then you have nothing to worry about. If you are still in doubt that something is in trouble in your system, you may try checking your computer for any possible errors.
Use a disk utility application to check the system. For a much thorough diagnostics on the system, use a disk utility application like Norton SystemWorks, or PC Tools Performance Toolkit.
At first, you have to identify your notebook by posting the product name or number from the bottom of the HP Support Assistant screen. You have to post the installed operating system and version.
Now you have to uninstall the HP software framework and then reinstall it. Sometimes, the framework software is having issues analysis BIOS in sequence, when Windows Management Instrumentation (WMI) calls for it.
If you are unsuccessful to solve it then try it with Windows Vista and Windows 7:
Go to START menu, then type cmd. Now click on start menu and click on “Run as Administrator”. Then type sfc or scannow in the command line. Windows system file checker will replace and corrupt or other harmful system files. When, Windows system file checker complete checking then type exit to close. Then restart your notebook.
If you again failed to solve problem then, Select Windows update and install the .Net framework. In case of the HP support software to operate properly Microsoft.NET Framework 3.5 with Service Pack 1 or update are required to install.
The way I see it like a program outside window well either it a malware or a virus or a software error it's better to uninstall the program in the windows uninstall menu of windows that you're using or try to scan it with a anti virus software or better if you don't know the use of this software remove it
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