Archive error occurred in enterprize Vault

Asked By Rodney P Wilson 0 points N/A Posted on - 02/26/2014

Hi all,

When I try to open the archived items in the enterprise vault, I am unable to do that. For your information I created the vault cache and also I added the registry key PSTDisableGrow. Is anything preventing from adding or creating a .PST file? How to solve this problem? Help me to find the root cause of this error. Thanks a lot.

Could not show this item.

Try again. If it still fails, contact your Help Desk.

The item could not be downloaded. [OIOM]

• Status: Open
• Question Views: 1400
• Answer Count: 1
• Vote Up 0 Vote Down

• Answer Accepted: No
• Question Category: Misc Software

Answered By cyrilsia01 1065 points N/A #193374

Archive error occurred in enterprize Vault

Ensure that PSTDisableGrowAllowAuthenticodeOverrides is in place. It is located in the registry path below:

HKEY_CURRENT_USERSoftwarePoliciesMicrosoftOffice<version>OutlookPST

And then add this key by following the steps below:

1. Click Start and then Run. Type regedit and click OK.

2. Navigate to the following subkey:

     HKEY_CURRENT_USERSoftwarePoliciesMicrosoftOffice<version>OutlookPST

3. Click Edit and go to New. Click the DWORD Value and type PSTDisableGrowAllowAuthenticodeOverrides and press the Enter key.

4. Right-click PSTDisableGrowAllowAuthenticodeOverrides and click Modify.

5. Type 1 on the Value data box and click OK.

6. Restart and then try the Enterprise Vault again.

About cyrilsia01

Questions
1

Answers
388

Best Answers
59

• Vote Up 0 Vote Down

• Posted on - 03/09/2014
• Question Category: Misc Software