I have an iPad that suddenly turns off. When I plugged it into a power outlet to charge it, it doesn't turn on at all. I'm not sure what else to do. I moved the plug/charger to be sure that wasn't the issue, but it was unable to start up. I hope that there is a resolution because I am getting worried. Thank you for your advice.
Apple iPad suddenly turns off and was unable to start
Please try any of these options:
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iPad isn’t charging
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Try using another cable to charge the device.
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Try charging it from your computer via the USB cable
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iPad isn’t Turning on
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Try hard resetting your device. Hold the Sleep/Wake button and the Home button at the same time. This will not erase any data.
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Try a restore by using the iTunes app. Connect the device to your laptop/computer, open ITunes, then select the device and click on Restore in the summary pane.
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Connect your device via the USB cable on your laptop/computer. Plug out the cable from the device, but don’t plug out the USB cable. Hold the Home button and the Sleep/
Wake button down together for a minimum time of 10 seconds. While still holding the 2 buttons, plug the cable back into your device.