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I am using Windows 7 on a Dell laptop and recently my DVD drive has been giving me problems. It gives an error code saying, “Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)”. I tried updating the drivers, from the Dell website but still the device won't work.

I also uninstalled and reinstalled the drivers hoping for some change but none did. Some solutions are there on the Internet but all are for older operating systems and none for Windows 7.

Please help me out since I am...

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I bought my HP laptop CQ61 like 8 months back. It had been working fine till now. Recently I drained out the battery in a flight. When I reached back to home and put it in on the charger it didn’t get charged.

I mean the light doesn’t get turn on and neither the laptop. I tried removing the battery cleaning up the terminals and replacing it back but it had no effect. I hope it's not the laptop but the battery but then batteries don’t run out in 6-7 months. Please give me some idea as to what is...

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My Vista has suddenly started showing up, random command prompts at start up. By random I mean, they pop up simultaneously at start up blocking my taskbar. I try and end them via task manager, but the problem is that, whenever I restart my computer they start up again, which is annoying.

I have tried system restore and that worked for 2 restarts but after that the whole thing started up again. The command prompts have the name “consent.exe”. I tried scanning with my Kaspersky Antivirus, but it didn’t detect any virus. Urgent help needed in this issue as I...

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I can’t seem to get into my BIOS Setup. Earlier I used to do that with the F10 key but lately it is not working for some reason. I checked my laptop keyboard and it seems like the key is working fine in windows, tried disconnecting all the external stuff like external mouse and speakers and then trying, also tried connecting a mercury external keyboard but still no luck. Something has changed that is blocking me from accessing the BIOS.

I am using a Compaq Presario 5333CL with windows XP Service Pack 3. The startup screen also tells me to...

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It is 3/4 years of old laptop. Model :Hp Compaq 8510p Laptop Notebook Pc 2 GHz Core 2 Duo.

Recently when I was going to insert a modem to the USB port, it fell down on the floor. After that it shows some troubles in using. Such as:
 
1. When I try to switch on again & again it does not work.
2. The desktop frozen suddenly in the running.
3. Takes shut down without any command.
 
Now the program does not open. When I press the power switch it shows the following message on the monitor: "We apologize for the inconvenience, but Windows...

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Hello everyone!

Just some minutes ago i was playing a game on my notebook. The game refused to respond to the mouse clicks and hanged. I could not do any navigation, the game won’t exit.

I had to press CTRL + ALT + DEL to open the task manager. From there i managed to exit the game. I never notice anything strange after i closed the game. The speed, response time e.t.c was normal.

Soon afterwards, i noticed something weird with Google Talk Messenger. All the names of those who were online were appearing in Italics. This was similar to any other...

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I have 1 TB hard disk which I have bought  just recently with my new PC. These  are my PC configurations:

  • Hard Disk 1 TB
  • RAM 3 GB
  • Motherboard:GIGABYTE P55-USB3
  • Processor: Intel Core 2Quad Q8200  2.33GHz

I have partitioned  it into 2 Drives. First drive is 100 GB, and the 2nd is 830 GB. I didn't store any data in the first drive. In the second disk drive, I stored over 700 GB of files and documents. I also installed some necessary software. And there was no problem doing this. After I installed acronis and clicked a button"convert partition to primary",  the drive disappeared. At the...

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Someone or something blocked me from accessing my D: drive. When I click on the drive it says access denied.

I am logged in with an administrator account and have accessed the drive before.

All my backups are stored on that drive and if my PC crashes then I have nowhere to recover that data.

After the message, I restarted my system twice but still the same message.

I am using updated NOD32 antivirus and have scanned my system twice and there is no virus in it.

If anyone can help,

I’ll be really grateful.

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I am trying to repair my computer using my Windows XP installation disk but the windows installation cannot be detected so I cannot repair my system. This is the message I get upon starting my system:

Please re-install a copy of the above file

Windows could not start because the following file is missing 

or corrupt

Please re-install a copy of the above file.

My computer has a virus and I am in my process of recovering it. At the middle of the process the recovery stopped and keeps displaying the said error. I tried the F8 option upon loading the...

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I recently upgraded my Vista to Windows 7 and installed a new western digital hard drive. The guy at the shop transferred all my files into the new hard drive and also installed the new Windows. Everything was working fine there but when I reached home, my computer started hanging up after sometime. I checked the hard disk for any weird sounds but there were none. Can someone tell me; is there a problem with the Windows 7? Or is it a problem with my new hard disk? So I can change the damn thing and not risk losing my...

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