Asked By
Merita
10 points
N/A
Posted on - 11/22/2011
Hello,
I have a question:
When trying to send text message (send SMS) via Ava Pa 4 (Added Value Application) I got the following message:
AVAPA4
Unable to send message, error 27137.
Is it possible that Ava software is detecting a setting previously stored on the machine?
Thank you for your time
Merita
Answered By
lance b
0 points
N/A
#113683
Ava Pa 4 displaying Error 27137
Hi Merita,
You are right. This occur when Ava software is detecting a previous setting stored on the machine. To fix that, it is really simple.
Â
1. Login as Ava Supervisor.
2. Go to Setup and choose Email. (See image below)
3. Select "General Email routing" >> "SMS user" and "Save settings."Â (See image below)
It will now over write the previously stored Ava settings with the correct values.
Regards
Lance