Server Error with MCafee SaaS

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I have McAfee Security-as-a-Service installed on my 10 Windows Vista PCs. Lately, I cannot update it either automatic or manual updating. It cannot even work and run on a normal state. I cannot do anything with it.

All I can see is a “Runtime Error” that keeps showing. I am thinking that this is a server settings problem. 

The error is shown below.

Please help.

Error:

Server Err in '/MC/VS521'Application.Runtime Error Description:An application error occurred on the server the details of the application error from being viewed(for security reason).It could however,be viewed by browsers running on the local server machine.

Details: To enable the details of this specific error message to be available on remote machines please create a <custom error> tag within a "web config" configuration file located in the root directory of the current web applications. This <customErrors> tag should then have its "mode" attribute set to "Dif"

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Answered By 0 points N/A #82501

Server Error with MCafee SaaS

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There might be several reasons for the occurrence of the runtime error when you are updating your McAfee antivirus. The most probable one is because of a problem in the network settings on your computer and therefore you will need to check and rectify that.

Other possible causes are:

  • Proxy settings have not been configured well in the browser and therefore the online updater is unable to run. You will therefore need to check that and fix it.
  • You McAfee antivirus may be corrupt, and therefore you will need to perform a reinstallation of it to fix the bugs that may have developed in that application.

Lee Seen

 

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