Bitdefender 2012 is blocking my dvr problem

Asked By 30 points N/A Posted on -
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I use DVRemote of view 8 CCTV's installed in my home. Ever since I installed Bitdefender Internet Security 2012, no video shows up. I removed the security it worked ok. Could it be that Bitdefender 2012 is blocking my dvr program? Anyone having the same problem?

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Answered By 0 points N/A #154766

Bitdefender 2012 is blocking my dvr problem

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Hello, William Sao!

You are telling me that you have a problem with your antivirus and that's the reason why you can't monitor your CCTV camera using remote connections. When you want to view your CCTV camera using remote connection, you should first check your firewall settings. If your Windows firewall is on, you can’t get access to the remote connection. 

So when you want to view your CC TV camera using remote connection, make sure the Windows firewall setting is off. Hope this will allow you to see the CCTV camera with remote connection. Hope this answers your question. Keep visiting this site for more information. Here is an Image for your reference.

Windows Firewall Setting

Have a good day.

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