Hi there,

I checked for the files in Program Files and I found it and also I can access it. Now every time I want to make the updates for Sophos this error appears. How can I skip them ? Why it still appears since I can access the folder ?

Thank you !

Error 1308.Source file not found: c:Program FilesSophosAutoUpdatecachesauprogram filesSophosAutoUpdateALsvc.exe. Verify that the file exits and that you can access it.

Cancel Retry Ignore

Hello there,

Suddenly on my desktop this error appeared and I had to close my antivirus. Is for the first time when Sophos gives me errors and I don’t know how to solve them. Can anyone help me please to fix this one ? What is causing this ?

Thanks !

An unexpected error has occurred.

An unexpected error while retrieving information from the database.

Click the “Advanced” button for information which you can send to Sophos Technical Support. This information can be used to diagnose and fix the problem.

Hi,

I installed on my PC Sophos Antivirus and it doesn’t want to start. I tried to start it manually and is not working. When I tried to start it from Services this error appeared. I can’t start Sophos at all. Can anyone tell me please what is the problem ? How can I solve this ?

Thanks !

Could not start the Sophos Management Service service on Local Computer.

Error 0x80070534: No mapping between account names and security IDs was done.

OK

Hi there,

When I tried to open Sophos I got this error. I am the only user of my PC and I have all the administrator rights, and I don’t know why this error appears. Can anyone help me please to fix this one ? Why it appears ?

Thanks you !

You do not have sufficient privileges to run the Sophos Anti-Virus main application.

Hello experts,

I just installed Sophos Antivirus on my PC with Windows 7 and some viruses were found. The problem is that it seems like I cannot delete the viruses that were found. Can anyone help me please to delete the viruses ? What should I do ?

Thanks !

Sophos Enterprise Console

None of these alerts can be cleaned up.

OK

Hello,

After a short time the install of Sophos this error message box appeared and closed the antivirus. The antivirus is compatible with Windows 7, the installer is OK and was downloaded from a trusted source. Can anyone help me please to fix this one ? What could be the problem ?

Thank you !

Sophos Endpoing Security and Control has encountered a problem and needs to close

Error information

Description: A system exception was intercepted.

Error message: The thread attempted to read from or writhe to a virtual

Hello,

This is the message that I have every time I want to update Sophos Antivirus and I cannot skip it or make the necessary updates. I tried to make the updates manually and automatically. Is there a solution for this error or should I look out for another antivirus ?

Thank you !

Could not contact primary server

Authentication Error: 18 August 2013 0:34

Hi there,

I cannot install Sophos Antivirus on my PC with Windows XP cause of this error. I tried many installers from different sources and I still cannot install it. I don’t know what to do anymore so can anyone help me please to install Sophos ?

Thank you !

Error 3004. Sophos software cannot be installed. Some registry keys do not have the correct permissions. Contact your support personnel. If you do not click “OK”, this message box will close automatically after 60 seconds.

OK

Hello,

This is the error when I want to open Sophos Anti-Virus. I did a small research on the Internet and it seems like is a common error and the solution that I found doesn’t work for me. Can anyone provide me a solution for this error ?

Thank you !

“Sophos Anti-Virus 4.mpkg” can’t be opened because it is from an unidentified developed.

Your security preferences allow installation of only apps from the Mac App Store and identified developers.

Hi there,

I installed on my PC Sophos Antivirus and it doesn’t want to start. I tried to start it manually and is not working. When I tried to start it from Services this error appeared. I can’t start Sophos at all. Can anyone tell me please what is the problem ? How can I solve this ?

Thanks !

Services

Could not start the Sophos Anti-Virus service on Local Computer.

Error 0x800004005: Unspecified error

OK