Issues with the directory and contact files

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Hi,

There are some problems I am experiencing with my directory and contact files. I was not able to access and open the documents listed down in my directory and cannot also be able to read the file. My directory file and operating system display a prompt error message saying the files and documents do not exist in my computer. How does that happen? Please advice.

 

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Answered By 0 points N/A #113539

Issues with the directory and contact files

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Hi Rosette,

There are possible reasons why you get this error. Here are the common reason why is this happening. First, you are trying to open a file or application that does not exist or you have deleted or moved. You open it using a removable media device and the file is not recognizable. 
 
Make sure the file name and  the directory of your file is correct. If your application is on a removable media device, replace it and try to open the file again. And another possible reason is that your files are corrupted and infected by a virus or malware, so try to use anti-virus or anti-malware applications to scan your files or folders to make sure it is not infected by a virus or malware that prevents your files in functioning well. Hope this can help.
 
Regards
 
Lance

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