Zimbra 8 administration fails to connect with the server

Asked By 0 points N/A Posted on -


I have this error from Zimbra 8 and I don’t know what this server error is and how can I solve it. Does anyone have a solution for my problem please ? I just updated my Ubuntu, this could be the problem that caused this error ?

Thanks !

Zimbra Administration

Server error encountered.

Server error encountered

Message: system failure: exception during auth {RemoteManager:zimbra network.ashleygriffin->[email protected]:2

Error code: service.FAILURE Method: [Unknown] Details:soap:Receiv

Answered By 0 points N/A #178012

Zimbra 8 administration fails to connect with the server


This error is occurred due to ssh port. To fix this error follow the steps below.

  • Change the ssh port to 22222.
  • See the "Zimbra remote management port" in Zimbra property.
  •  If you are asking for global property, then use the "gacf" command
  • Put the code as shown in the image.

In this way you can fix the error.

You can fix the problem in other way also.

  • Go to setup.
  • Click on the "open in web browser" link
  • Add "dev=1" "scripterror=1" to the URL.
  • Reproduce the error.
  • You will see a pop-up having JavaScript stack trace.
  • Here you will find the cause of issue.
  • If there is no java popup then check browser error console.


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