Wireless Keyboard and mouse not detected

Asked By blackjan 0 points N/A Posted on - 10/09/2011

Yesterday, I plug my wireless Mouse and Keyboard in my Desktop to take effect I restart my desktop when booting up no errors in the screen but.

The keyboard and mouse are not functioning the Light of the mouse are ok. I cannot use my mouse and keyboard its because they not work properly Or functionally My OS XP PROFESSIONAL

RAM 512

HARD DISK 80gb

ECS MOTHERBOARD

AMD ATLON X2  2.4GHz

Please help me.

Thanks.

Blackjan

 

• Status: Open
• Question Views: 819
• Answer Count: 2
• Vote Up 0 Vote Down

• Answer Accepted: Yes
• Question Category: Mice / Keyboards

Best Answer by RobsampsonC

Go To Solution

Best Answer

Best Answer

Answered By RobsampsonC 0 points N/A #89186

Wireless Keyboard and mouse not detected

One thing you can try is to remove the AA alkaline batteries for power and then reinsert them again. Wireless mouse or wireless keyboards rely on AA alkaline batteries for power and by trying this method problems can be removed or if the problem persists than you can change the batteries with new ones.

You can also check the solution to the problem by reinstalling the latest Software from Microsoft website that handles wireless functions of your computer. http://www.microsoft.com/accessories/en-us/downloads

If still your problem is unsolved, you can try another option. That is to try the wireless mouse and wireless keyboard on some other computer. In this way you can track whether the problem is in your computer on in your keyboard or mouse device.

About RobsampsonC

Questions
0

Answers
7

Best Answers
4

• Vote Up 0 Vote Down

• Posted on - 10/09/2011
• Question Category: Mice / Keyboards

Answered By Clair june 15 points N/A #89189

Wireless Keyboard and mouse not detected

Does the wireless keyboard and mouse that you have use radio frequency or Bluetooth to establish a connection?

If it's radio frequency, make sure the transmitter (for many devices this is the part that you plug into the back of the computer) is not too far away from the keyboard or the mouse. The distance may be hindering communication between the transceiver and the keyboard and mouse.

If it's Bluetooth, make sure you don't have any wireless devices that operate in the 2.4 GHz too near the Bluetooth devices.

This may create interference and would hinder communication between the Bluetooth devices.

Also make sure that you have successfully paired the devices with their transceivers.

Without that, there would not be any means to have communication between the devices.

About Clair june

Questions
4

Answers
431

Best Answers
69

• Vote Up 0 Vote Down

• Posted on - 11/22/2011
• Question Category: Mice / Keyboards