Hello,
I am facing some kind of problem in my desktop. It shows the same message repeatedly. The message looks like this. “A disk read error occurred. Press Ctrl+Alt+Del to restart. ”
I am using a dual core processor with 1 GB RAM. I am using Windows XP professional. Please help me with suggestions.
Hi Bennison,
It's easy to resolve this problem just follow my instructions carefuly.
Do you check that which program is giving this error message if this error is from windows then you have to reinstall your window if you found the error form another program then you can try to solve the problem through this program. To see that what program is giving this error you can go to ALT + CTRL + DEL and then see which process is going on with this task once find you can delete that task or program form your computer and it will solve your problem in other case you can go to safe mode and then can run your window and see it the message appears or not. If the message appears then you can recheck the same process and if you have set some previous state in your PC then you can go to it or if you have created a backup then you can also implement it. But in case you have no choice then you can simply format your drive and then reinstall a window.
Also you can run a full scan to your disk to make it error free. To make a disk check you can do these steps:
If that error appears on startup when booting the computer, you need to check if there is a disc inserted. Check every USB port on your computer to see if there is a flash drive plugged in. If you found one, unplug it from the USB port then restart the computer. This should fix the problem and allow you to boot the computer without seeing the error.
If there is no flash drive in any USB port, try checking your optical drive. Press the eject button on your CD or DVD drive to eject the tray. If there is a disc inside, remove it then close the tray and then restart the computer. This should fix the problem.
On the other hand, if the optical drive is empty and no flash drive is plugged in, the problem might be with your internal hard drive. If this is the drive where the operating system is installed, remove it from your computer and connect it to another computer. On that computer, browse the contents of the drive and backup your files to that computer.
In case the drive is not accessible and shows the same error, you need to fix the drive. On that computer, download and install PC Tools Performance Toolkit. Once installed, start PC Tools then go to “Recovery” tab and click “Repair Drives”. On the next screen, select your faulty drive on the list. Select “Surface Scan” and check “Perform on reboot” then click “Start” and then “Continue”.
Close PC Tools then restart the computer.
