N/APosted on - 02/21/2017
I am a frequent user of TeamViewer. I use it for most of my clients. Today, when I was trying to use it for one of my clients, the application flashed an error message saying – TeamViewer not running on partner computer. But the client is sure that the TeamViewer software is running on his PC. What might be wrong?
Windows Error – TeamViewer Not Running On Partner Computer. Please Help.
Try any of the following solutions according to the situation to solve your problem.
- Many corporate networks, public Wi-Fi networks block TeamViewer connections. Ascertain that your network allows the TeamViewer software to access the internet.
- Ask the client to run his computer in administrator mode, if he hasn’t.
- On the client’s PC, allow the TeamViewer application to pass through the Windows Firewall.
- Check the connection status on TeamViewer dashboard. There must be a green icon stating that you are connected.
Hope this helps!