What to do when Play Store doesn’t work?

Asked By 80 points N/A Posted on -

I'm having problem with my Google Play Store. Last night, it worked fine but now it isn't. My device always says, 'Unfortunately, Play Store has stopped'. I have Samsung Galaxy S Duos 2 and I don't know the cause of the problem. What can be done in order to solve this problem? What may be the cause?

Answered By 0 points N/A #191174

What to do when Play Store doesn’t work?


This frequently happens when installing applications or using Google Play. To solve this, simply clear the cache of your Google Play applications. Simply follow the steps below:

open settings-application manager-Google play-clear cache-restart your phone-Google play should work fine
Answered By 0 points N/A #191175

What to do when Play Store doesn’t work?


Google Play Store suddenly crashes and burns. This is experienced by almost every android user. Whether you want to download an app or do the updation, it just doesn’t launch.

You can do the following

1. Delete Data

Try to delete the data from play store. By this the play store gets rid of the data which were causing problems.

Go to Settings->Apps->All

In it select Google Play Store->Delete Data

2. Uninstall Play Store Updates

Sometimes an update is responsible for Play store’s such behavior. So install an update. Google Play Store will go back to older version.

3. Remove Google account and reset

Go to Settings-> Accounts

In it Google->Your Google Account.

Tap on three vertical dots, i.e., action overflow button and select remove accounts and confirm. Reboot your phone and set your Google account back.


4. Factory Data Reset

If nothing works, do the Factory Reset.


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