Vault 2012 Incompatible with MS Excel 2007

Asked By shannon stainbrook 0 points N/A Posted on - 08/23/2012

Hello,

I have installed Vault 2012 on the server machine running Microsoft Server 2008 Operating System.

Workstation Client PC is running on Windows 7 of 64-bit version.

I'm facing problem in accessing Vault 2012 from Excel 2007 environment. On Login attempt, following dialog box appears,

Log in

2007 Microsoft Office system is not compatible with the usnbrvault hosting

the following server applications:

Vault Server version 16.0.56.200

OK

 

Please, can anybody help me in resolving this issue?

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• Question Category: MS Excel

Best Answer by carpenter harrer

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Answered By Brar Lustre 0 points N/A #158999

Vault 2012 Incompatible with MS Excel 2007

Hello and welcome to the site.

In your error message, it is stated that 2007 Microsoft Office system is not compatible with the usnbrvault hosting Vault Server 16.0. In other words, you should use a lower version for instance 2003 Microsoft Office.

Try this. I hope it will work for you !

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• Posted on - 08/27/2012
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Answered By carpenter harrer 5 points N/A #159000

Vault 2012 Incompatible with MS Excel 2007

Hello Shannon,
Please check whether you have the Office 2012 add-in installed in your vault program.
You can do this by going to the control panel of your computer, then programs and features, select Vault 2012 client and choose add or remove features. Check here whether the Microsoft office 2012 add-in has been installed.

Alternatively, if the above solution does not work, check that you have installed Microsoft office 2012 that is 64bit since you are running a 64bit windows. These two solutions should solve the issue otherwise, you can contact the publisher of your softwares for detailed support.

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• Posted on - 12/01/2012
• Question Category: MS Excel