N/APosted on - 10/22/2014
Recently, my USB modem has been giving me problems when I connect it to the laptop and dial up onto the internet. It connects to the internet and then disconnects after just 5 seconds. The problem persists even after restarting the laptop or shutting down and booting up again. What could be the cause of this malfunction? How do you troubleshoot or identify the source of this problem? How do you resolve this kind of problem?
Using USB Modem to Connect to the Internet
USB modem is used for better compatibility for those who want to use internet even by travelling. It works like a little antenna that gives you the internet access.
The problem is, this antenna is just in a little shape. Due to this reason, the power of the antenna isn’t so much like than that of broadband/wired connection.
First, make sure that your device gets available space for connecting to the ISP server properly. For example, you can sit near to window or in yard. There are also some high powerful modems available from some service providers with better connection management. Try to have one or, if found, get any cradle for your modem. It should be supplied from your ISP, otherwise, it won’t work.
Next, make sure that the driver of your USB modem is installed correctly. Uninstall the older one from your system and then install it completely a new. The driver is, by default, given inside the USB device’s unchangeable memory. After uninstalling, re-connect your device again to your PC and then, run the installer that appears on the new removable storage icon.
Next, if possible, visit the page of the modem’s company website whether they provides any patch or update to the device’s driver. Deploy the update.
If no solution, you should contact with the ISP for solution. As they’ve manufactured the modem, they know the best what to do.