Hello experts
This "unexpected problem" error interrupted the full scan. I need to solve it. Please help me to solve it.
Thanks a lot.
An Error Has Occurred
unexpected problem occurred during your scan
Please click OK to go back to the Home page and then try running again
OK
Hello Theresa,
If you are running other programs on your computer when the scanning process if continuing I will recommend that you stop them or just close them so that the scanning process is not interrupted.
If the error still persists, the problem could be with the application itself. It could be having bugs that are preventing the process from running successfully. If that is the case, you will need to uninstall the application and the reinstall it to get rid of the bugs.
Hope this helps,.
Regards,
Carl
You can just close and stop the scan and try to restart your computer. This can help your computer problem. The errors while scanning the computer are okay and simple.
