Spam Test Error – Error loading language DLL

Asked By AngelaC 830 points N/A Posted on - 06/21/2011

Hi! There,

Can somebody help me out with this one? I really need to get this fixed as soon as possible, or I’m dead. I am not an expert with computers, so I’m having a hard time deciding what to do with this.

Kaspersky is sending me this error every time I open our mail client. I use it always at work, and the boss wants it fixed. What is this DLL thing?

I tried to open the Kaspersky folder but was unable to locate the DLL that the error is talking about.

Please give me an advice on what to do with this. I would really appreciate it. Thank you in advance.

Error loading language DLL
C:Program FilesKaspersky LabKaspersky Security SuiteKaspersky Anti-spam PersonalOEHookenu.dll

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• Question Category: Anti-Virus

Answered By paul_edward 0 points N/A #127216

Spam Test Error – Error loading language DLL

Dear Angela,

You are facing a problem like I faced two weeks ago:

Error loading language DLL
C: Program Files Kaspersky Lab Kaspersky Security Suite Kaspersky Anti-spam Personal OEHookenu.dll

When you are working with mail client you get such messages, it means that Kaspersky which had previously installed was incorrectly removed from the  system. Of course I will help you and give a solution for this error.

To resolve this problem, Delete the file,C:DocumentsandSettings<PROFILE> LocalSettings Application Data Microsoft Outlook extend.dat .Then restart your system.

 

Your system will be working fine after restarting. Remember, if your system does not allow you to delete that file, then try to delete this in safe mode.

 

Cheers

Paul

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• Posted on - 07/07/2011
• Question Category: Anti-Virus