Software Not Available from the Software Update Server

Software Not Available from the Software Update Server

Apple brings 3rd-party software for printers and scanners through the Software Update. If you have a new printer to connect it to your Mac PC, just connect it through the USB port. If software is needed, OS X will download and install it automatically. Remember that before you try to connect any printer or scanner, you need to use the Software Update so that the database on your Mac will update itself on the latest supported printers and scanners. If you don't use this update, you will most likely to receive the above error message or You will not see any available software when connecting your devices.

To view the list of printers and scanners supported by the Software Update, refer to the link below:

Mac Support: Available Printers and Scanners Supported by Software Update

Also, try doing the following steps below:

1. Connect your Printer to your Mac PC and then go to System Preferences.

2. Go to Print & Scan.

3. Right-click anywhere on the listed printers and choose "Reset Printing System". This will remove all the devices but will instantly reload all the recognized devices again and reinstall after it was removed.

4. Then, restart your computer.