N/APosted on - 01/21/2014
I have two computers at home. My printer works fine with my computer but it is showing an error when I try to connect it to my mom's MacBook PC. I have tried everything to make it work and even restarted the MacBook so I can install, but it won't. It keeps telling me that the software is not available from the Software Update Server. What does it mean and what are the workarounds for this issue?
Can't install the software because it is not currently available from the Software Update Server.
Software Not Available from the Software Update Server
Apple brings 3rd-party software for printers and scanners through the Software Update. If you have a new printer to connect it to your Mac PC, just connect it through the USB port. If software is needed, OS X will download and install it automatically. Remember that before you try to connect any printer or scanner, you need to use the Software Update so that the database on your Mac will update itself on the latest supported printers and scanners. If you don't use this update, you will most likely to receive the above error message or You will not see any available software when connecting your devices.
To view the list of printers and scanners supported by the Software Update, refer to the link below:
Mac Support: Available Printers and Scanners Supported by Software Update
Also, try doing the following steps below:
1. Connect your Printer to your Mac PC and then go to System Preferences.
2. Go to Print & Scan.
3. Right-click anywhere on the listed printers and choose "Reset Printing System". This will remove all the devices but will instantly reload all the recognized devices again and reinstall after it was removed.
4. Then, restart your computer.