Skype has encountered a problem when logging in

Asked By 20 points N/A Posted on -


Hi Friends,

Whenever I attempted to sign in SKYPE, i.e. as SKYPE begins to launch I get an error message, saying

"SKYPE has encountered a problem and needs to close". 

And then the SKYPE doesn’t get started. I have already tried to solve this problem by uninstalling and then installing it again. But nothing works.

Please help me to solve this problem. I   am using Windows XP as the operating system. 

Answered By 0 points N/A #150537

Skype has encountered a problem when logging in


Hi Jay,

 I am really sorry to hear about your problem. You can try the following method to resolve your issues with Skype.

  • Firstly, uninstall Skype normally. Restart your computer.
  • Navigate to Application folder in C:Documents and Settings*Your username*Application Data
  • In there, rename folder called Skype.

Once you do this, try again to install a fresh copy of Skype from here. If it's still doesn't work, do this:

  • Right click on the Skype icon – click Properties and then click on the Compatibility tab; under Input Settings, check the box 'Turn off advanced text services for this program" and hit Apply.

 Here's a third method to make it work:

  • Navigate to my user data folder – Users/*your user name*>/AppData/Roaming/Skype and deleted all the old temp files and a file called "shared.xml". Your Skype should be in a working state after these steps.

  I'm glad I could help you.

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