Asked By
joanna 480 points N/APosted on - 05/17/2011
Hi,
I know a good amount of computers, but I'm not knowledgeable enough about audio cards. I'm currently running a Dell Inspiron 1501 and have full factory default hardware and settings. One day my volume controls gone.
I rebooted my computer, and it's still not working. And so I installed my audio driver and rebooted then reinstalled the driver with another reboot, but it's still same. Actually I repeated the process 6 times, 3 from installing the CD provided by Dell and 3 times from dell still the same.
I finally decided to do an OS repair, it took 24 hours and got to the Windows XP boot (the one with the XP symbol right in the corner during PC boot up) says "please Wait…"
So I turned off my computer and rebooted it. Everything works but the audio, but the audio remains the issue. After the repair, I tried again twice from the CD and twice from dell and it does nothing.
Then go to the view option and click on the show hidden device.
Go to the sound card and multimedia option and remove all programs under this.
Install your Sigmatel Audio card device and restart your computer.
Open your computer and set the volume of your preference. I hope your problem will be solved.
Solution 2: You have to download and install updates of your Sigma Audio card device. For download and install update follow the below:
Go to the start menu and click on the control panel option.
Click on the sounds and audio.
Then you have to click the Hardware tab and a Hardware dialog box will appear.
Select your Sigmatel Audio Card and go to properties.
Then you have to click update driver. When update driver downloading will complete then install them and restart your computer. I hope your problem will be solved.
Solution 3: You have to download all latest device drivers from Dell official website.
Solution 4: Sometimes it occurs from the speaker settings. For your speaker settings follow the below:
Click on the start menu and go to control panel.
Then click on the sounds and audio device.
Go to volume tab click on the speaker settings.
Then click on the Advanced button and then click on the Performance tab.
You have to set Hardware Acceleration to basic from Audio Playback section.
I hope your problem will be solved.
Solution 5: If these methods will not work then you have scan for Hardware Changes.
Go to my computer by right click and click on the Manage option.
Then click on the Device manager.
Right click on the Sounds, video and game controllers.
Then click on the Scan for hardware changes.
I hope you may resolve your problem.
Solution 6: If you did not connect line input of your sound card then you have to do this. You have to connect a music player, microphone or other audio device in your computer through a line input connection. Your audio device will not work until you will connect an audio line input. For connect an audio line input follow the below:
Go to the control panel and click the classic view and then click the Audio.
Then go to the playback tab and click on the speakers.
Then you have to click on the properties.
Go to the layer tabs and click line input.
If it will remain disable condition then click on the enable.
Solution 7: If you can’t get rid off from the problem you can use Driver Sweeper which recover and uninstall correctly all error drivers.
Download the Driver Sweeper and install it.
Restart your computer.
Click on the driver Sweeper and Run it.
Which drivers are faulty then select them and click clear button.
Install the new Update drivers.
I hope your problem will be solved. Otherwise you have to change the operating system.
Ok my dear I will simply present a solution for you to check you PC's sound.
First check that your driver is installed and you are able to see that "This driver is working properly" if you can see this message then there is no problem in you driver although if you are getting some other messages then check for your sound drivers again.
Now if OK in first step then go to START and click on RUN, here you have to type "DXDIAG" and press enter a window will open with all your system properties now go to sound and take a test of your sound. It will automatically check your sound driver and will conduct a result for you.
On doing this test you will be shored that your sound driver is working or not. Check your sound card also.
Since you are using a Dell computer and the problem is with the audio, make sure the sound card is activated or enabled in the BIOS. I am also using a Dell computer, Dell OptiPlex GX260, and I am using the built-in sound card. If the sound card is disabled in the BIOS, the volume icon or control in the system tray will vanish or is not accessible.
Sound card PCI
Even if the sound card is functioning correctly, if you disabled it in the BIOS, everything related to audio will disappear. To bring back the volume control icon in the system tray, enable the sound card in the BIOS. Restart your computer and press F2 in the POST screen to go to the BIOS. Go to the integrated devices section and turn on the sound card.
Once it is activated, press ESC then select “Save.” See if this works. If the problem with the built-in sound card continues, buy a new sound card. It is better to use a dedicated sound card than to use the built-in device. This should fix the problem with the audio.
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